Privacy Policy

Introduction

At Scalewave ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

• Name and contact information
• Email address
• Phone number
• Business information

Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Device information

Newsletter and Email Subscriptions

You can subscribe to our newsletter from our blog. When you do, we collect and process the following:

• The email address you enter in the subscription form
• The IP address you subscribe from, which our email platform uses for geolocation and to prevent abuse
• The page you subscribed from, either an article or the blog listing
• The country, city, timezone and postal code derived from your IP address
• The language of the page you subscribed on, either French or English
• When you subscribe from an article, the industry verticals that article covers, if any, together with the version and date of the consent you gave

How we use it

We use your email address to send you our newsletter, which is our articles and updates on our engineering work. We rely on your consent, which you give by submitting the subscription form. The form states this next to the subscribe button and links to this policy.

Where it is stored

Your subscription is recorded in our email marketing platform, which we operate on our own infrastructure. The subscription is also recorded as an event in our product analytics tool, which associates it with your email address.

Unsubscribing

Every email we send includes an unsubscribe link. You can also ask us to remove you by writing to contact@scalewave.tn. We act on unsubscribe requests promptly and stop sending you emails. We may keep a record that you unsubscribed so that we do not add you again.

What we never do

We do not sell or rent your email address, and we do not pass it to third parties so that they can market their own products to you. We use the details collected at signup only to send you our newsletter.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Communicate with you about our services
• Send you the newsletter and other updates you have asked to receive
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdraw your consent at any time, for example by unsubscribing from our newsletter

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@scalewave.tn
Address: 31 Avenue Alain Savary 4ème Étage Bureau 4, Tunis Belvedere, El Menzah, Tunis, 1002